Shipping policy

SHIPPING & HANDLING

Orders within Germany:

Due to some problems with the uninsured delivery, we will ship now only with DHL insurance and tracking.  The cost is 6,50€ within Germany.  I am sorry for the inconvenience.  

 

Orders within the European Union:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden 

 

The delivery cost for the tracked and insured version is 15€.  The delivery times are not controlled by Soap Solution and differ by country and your local mail system.  German mail delivers to the German border and then the package is given to the mail service of each country. 

 

Orders Outside the EU:

Please contact me directly through our contact page or email to info@soapsolution.de

Please keep in mind that customs fees may apply and that they are your responsibility.